GENERAL CONDITIONS OF ELECTRICITY SUPPLY

Contract-supply

Commercial offer

In case of your interest and to assess the possible economic benefits, please send to our address RUSOL ENERGY LLC rusol-energy@ukr.net completed questionnaire

RUSOL ENERGY LLC offers electricity supply on new, favorable terms:

Terms of electricity supply

  1. Electricity is supplied at tariffs agreed with customers. The price depends on the characteristics of electricity consumption by the consumer.
  2. Payment for consumed electricity is made according to a flexible schedule agreed with each consumer individually.
  3. The permissible power limits during the maximum load control hours at the consumer’s facilities are set at the permissible power level.
  4. It is possible to quickly adjust the declared consumption both during the year and during the month of delivery, with a corresponding change in the amount of payments.
  5. This is especially important for companies whose consumption, depending on various factors, can change dramatically during the month. Consumption volumes are not limited. That is, the consumer has the right to consume electricity in the amounts he needs (but not exceeding the technical capabilities of energy equipment).
  6. There are no penalties and other sanctions for exceeding the limits of the volume and capacity of electricity consumed. Consumers of our company consume electricity on comfortable terms, without paying any penalties for exceeding the capacity and / or volume of electricity consumed.
  7. The specialists of our company independently prepare and transfer the documents necessary to provide electricity to their customers.

Terms of electricity supply

  1. Existence of a contract for the distribution of electricity with the distribution system operator.
  2. No debt for active electricity.

In its activity RUSOL ENERGY LLC is guided by the following legal documents:

  • Law of Ukraine “On the Electricity Market”
  • Law of Ukraine “On the National Commission for State Regulation of Energy and Utilities”
  • Law of Ukraine “On Licensing of Economic Activities”
  • Resolution of the National Commission for Regulation of Economic Competition №1468 of 27.12.2017 “On approval of the Licensing Conditions for conducting business activities for the resale of electricity (trading activities)”
  • Resolution of the National Commission for Regulation of Economic Competition №1469 of 27.12.2017 “On approval of the License conditions for conducting business activities for the supply of electricity to consumers”
  • Resolution of the National Commission for Regulation of Economic Competition № 307 of March 14, 2018 “On Approval of Market Rules”
  • Resolution of the National Commission for Regulation of Economic Competition № 309 of March 14, 2018 “On Approval of the Transmission System Code”
  • Resolution of the National Commission for Regulation of Economic Competition № 310 of March 14, 2018 “On Approval of the Distribution Systems Code”
  • Resolution of the NCRECP № 311 of March 14, 2018 “On approval of the Code of commercial accounting of electricity”
  • Resolution of the National Commission for Electricity Market Regulation № 312 of March 14, 2018 “On Approval of the Rules of the Retail Electricity Market”
  • Resolution of the National Commission for Regulation of Economic Competition № 375 of 12.06.2018 “On approval of the Procedure for ensuring quality standards of electricity supply and providing compensation to consumers for non-compliance”
  • Resolution of the National Commission for Regulation of Economic Competition № 308 14.03.2018 “On approval of the Rules of the day-ahead market and the intraday market”

RIGHTS AND OBLIGATIONS OF CONSUMER AND SUPPLIER
The supplier has the right to:

1) receive payment from the Consumer for the supplied electricity;

2) control the correctness of the Consumer’s payment documents;

3) initiate the termination of electricity supply to the Consumer in the manner and under the conditions specified in this Agreement and applicable law;

4) unimpeded access to the consumer’s measuring equipment for checking the indicators of the amount of electricity actually used by the Consumer;

5) carry out together with the Consumer comparison of actually used volumes of electric energy with signing of the corresponding act;

6) receive compensation from the Consumer for losses incurred by the Supplier in connection with non-performance or improper performance by the Consumer of its obligations to the Supplier in accordance with the terms of this Agreement and applicable law, including compensation from the Consumer for early termination of the Agreement. cases not provided by the Agreement;

7) other rights provided by the current legislation and this Agreement.

The Supplier undertakes:

1) ensure the proper quality of electricity supply services in accordance with the requirements of current legislation and this Agreement;

2) accrue and bill the Consumer for the supplied electricity in accordance with the requirements and in the manner prescribed by the EDP and this Agreement;

3) ensure the availability of various commercial offers for the supply of electricity to the Consumer;

4) provide the Consumer with information on his rights and obligations, electricity prices, the procedure for payment for consumed electricity, the procedure for changing the current Supplier

The consumer has the right to:

1) choose the method of determining the price for the supply of electricity under the conditions specified in the commercial offer selected by the Consumer;

2) receive electricity under the conditions specified in this Agreement;

3) purchase electricity with the level of quality of commercial services in accordance with the requirements of current quality standards of services approved by the Regulator, as well as to receive compensation for violation of such requirements, the amount of which is specified in the commercial proposal;

4) receive free of charge all information regarding his rights and obligations, information on the price, the procedure for payment of consumed electricity, as well as other information to be provided by the Supplier in accordance with applicable law and / or this Agreement;

5) receive information on volumes and other parameters of own electricity consumption free of charge;

6) apply to the Supplier to resolve any issues related to the implementation of this Agreement;

7) require the Supplier to provide a written form of this Agreement;

8) demand explanations from the Supplier regarding the received invoices and in case of disagreement with the settlement procedure or the calculated amount require verification of settlement data and / or appeal them in the manner prescribed by this Agreement and applicable law;

9) to reconcile the actual calculations in the manner prescribed by the EDP with the signing of the relevant act;

10) freely choose another electricity supplier and terminate this Agreement in the manner prescribed by this Agreement and applicable law;

11) to appeal against any unauthorized, illegal or other actions of the Supplier that violate the rights of the Consumer, and to participate in the consideration of these complaints under the conditions specified by applicable law and this Agreement;

12) receive compensation from the Supplier for losses incurred in connection with the failure or improper performance by the Supplier of its obligations to the Consumer, in accordance with the terms of this Agreement and applicable law;

13) switch to electricity supply to another electricity supplier, in the presence of a consumer contract for the provision of electricity distribution services and no termination of electricity supply due to arrears of electricity supply to the existing Supplier, and / or suspend or terminate this Agreement the order established by him;

14) other rights provided by the current legislation and this Agreement.

The consumer undertakes:

1) ensure timely and full payment for consumed electricity in accordance with the terms of this Agreement;

2) enter into a contract with the consumer in the prescribed manner for the provision of electricity distribution services with the system operator to acquire the right to lawful consumption of electricity and transportation of electricity to the limit of balance of the Consumer;

3) rational use of electricity, be careful with electrical devices and use the received electricity exclusively for their own consumption and prevent unauthorized consumption of electricity;

4) within 5 working days before the start of electricity supply by the new electricity supplier, but not later than the date specified in this Agreement, pay the Supplier for the consumed electricity;

5) provide security for the fulfillment of obligations to pay for the supply of electricity in the event of inability to repay the debt for the supply and / or being in the process of liquidation or bankruptcy in accordance with the Civil Code of Ukraine and the EEAP;

6) freely allow representatives of the Supplier to enter their territory, residential, industrial, utility and ancillary premises where electricity metering units, measuring equipment, etc. are located after presenting their service certificates for verification of readings on actually consumed electricity;

7) ensure the transfer to the address of the Supplier of the Act of purchase and sale signed by the Consumer and the Act of reconciliation of mutual settlements for the settlement period during the month following the settlement.

8) indemnify the Supplier for losses incurred by him in connection with the non-performance or improper performance by the Consumer of its obligations to the Supplier, imposed on him by applicable law and / or this Agreement;

9) perform other duties imposed on the Consumer by current legislation and / or this Agreement.
About the right to elect and change the electricity supplier free of charge

About the right to elect and change the electricity supplier free of charge

The consumer needs to know that his right to change the electricity supplier is protected by Article 59 of the Law. According to paragraph 1 of Article 59

Law of Ukraine “On the Electricity Market”.

The change of supplier is carried out free of charge.

PROCEDURE FOR PROVIDING NOTIFICATIONS ON THE THREAT OF ELECTRICITY SAFETY OF CONSUMERS

The procedure for providing notifications about the threat to consumer electrical safety

This Procedure defines the procedure for providing information on the threat to electrical safety of consumers and is designed to respond quickly and quickly localize events that pose a threat to the electrical safety of humans, animals or may lead to systemic equipment failures or accidents at work.

I. Actions of employees or witnesses of an accident or accident that poses a threat to electrical safety:

Deadline for submission of information: Immediately

To whom the information is provided: For employees – the immediate supervisor of the employee or other authorized person at the enterprise. For consumers – call: (067) 523-39-60

Procedure: In case of detection of circumstances that endanger the electrical safety of people, animals or may lead to systemic malfunctions of equipment or accidents at work, you must immediately keep a safe distance from the scene (in case of earth fault or falling tree on air wires lines, the safe distance is not closer than 8 meters), to inform about the danger of others, to prevent accidental passers-by or animals approaching the accident site and to report what happened through communication or direct manager or other authorized person of the company for consumers – call : (067) 523-39-60

II. Actions of managers or other authorized persons at the enterprise in case of receiving a notification of an accident or an accident that poses a threat to electrical safety:

Deadline for submission of information: Immediately;

To whom the information is provided: In case of fire at the facilities: inform the Department of Civil Protection, Fire Safety and Mobilization, the next dispatcher of the REM, UDF by means of communication. Tel. 101; by calling: (067) 523-39-60 Procedure: Field managers must first assess the situation and determine the consequences of an accident or other events that pose a threat to electrical safety, organize if necessary first aid, take immediate measures to prevent similar events.
To provide a notification on the threat to electrical safety, call: (067) 523-39-60 or send an e-mail to: rusol-energy@ukr.net
List of basic legal acts regulating the activities of electricity suppliers

  • Law of Ukraine “On the Electricity Market”
  • Law of Ukraine “On the National Commission for State Regulation of Energy and Utilities”
  • Law of Ukraine “On Licensing of Economic Activities”
  • Resolution of the National Commission for Regulation of Economic Competition №1468 of 27.12.2017 “On approval of the Licensing Conditions for conducting business activities for the resale of electricity (trading activities)”
  • Resolution of the National Commission for Regulation of Economic Competition №1469 of 27.12.2017 “On approval of the License conditions for conducting business activities for the supply of electricity to consumers”
  • Resolution of the National Commission for Regulation of Economic Competition № 307 of March 14, 2018 “On Approval of Market Rules”
  • Resolution of the National Commission for Regulation of Economic Competition № 309 of March 14, 2018 “On Approval of the Transmission System Code”
  • Resolution of the National Commission for Regulation of Economic Competition № 310 of March 14, 2018 “On Approval of the Distribution Systems Code”
  • Resolution of the NCRECP № 311 of March 14, 2018 “On approval of the Code of commercial accounting of electricity”
  • Resolution of the National Commission for Electricity Market Regulation № 312 of March 14, 2018 “On Approval of the Rules of the Retail Electricity Market”
  • Resolution of the National Commission for Regulation of Economic Competition № 375 of 12.06.2018 “On approval of the Procedure for ensuring quality standards of electricity supply and providing compensation to consumers for non-compliance”
  • Resolution of the National Commission for Regulation of Economic Competition № 308 14.03.2018 “On approval of the Rules of the day-ahead market and the intraday market”